Privacy Policy
Privacy Policy
Last updated: 19 February 2026
CO-VRD ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.co-vrd.com and make purchases from us.
1. Information We Collect
Personal Information: When you place an order or create an account, we may collect your name, email address, postal address, phone number, and payment information.
Automatically Collected Information: We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and browsing behaviour through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders
- Communicate with you about your orders and account
- Send marketing communications (with your consent)
- Improve our website and customer experience
- Comply with legal obligations
- Prevent fraud and enhance security
3. Sharing Your Information
We may share your information with:
- Service providers: Payment processors, shipping carriers, and email marketing platforms that help us operate our business
- Advertising partners: Such as Meta (Facebook/Instagram) and Google for targeted advertising. These partners may use cookies and tracking technologies.
- Legal requirements: When required by law or to protect our rights
We do not sell your personal information to third parties.
4. Cookies and Tracking
We use cookies and similar tracking technologies (including the Meta Pixel and Google Analytics) to:
- Remember your preferences
- Analyse website traffic and usage
- Deliver targeted advertisements
- Measure advertising effectiveness
You can control cookies through your browser settings. Note that disabling cookies may affect your experience on our website.
5. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Order information is retained for accounting and legal purposes.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Withdraw consent for data processing
To exercise these rights, please contact us at hello@co-vrd.com.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal information. All payment transactions are encrypted using SSL technology. However, no method of transmission over the internet is 100% secure.
8. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
9. Children's Privacy
Our website is not intended for children under 16. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: hello@co-vrd.com
- Website: www.co-vrd.com